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What areas do you serve?
      
We work with big and small businesses, corporations, professionals, home business owners, startups and even individuals. Throughout the process we will hold your hand and help your online dream come true. We have the experience and quality you need, while remaining very affordable. We have experience needed to be your “Web Guys” and make your online presence successful.

Do you offer payment plans?
      
We require a non refundable 50% deposit at the beginning of each new project and the remaining balance on the day the site goes live or three months from the date the contract is originally signed, whichever is sooner. In some cases we will require the total amount upfront, however this is strictly on a case by case bases. If the project is large and the cost is over $5,000 then once the deposit has been made the balance will be broken down into stages or phases to be paid after each phase is complete. We offer this payment plan to help make the website you want more affordable. Certain restrictions do apply and payment plans are not available on smaller packages, web hosting, and SEO. Deposits are only refundable if the refund is requested before work begins.

How Can we pay to get started?
    We accept Paypal, Checks, Money Orders and Western Union.

Are your Web Design costs one time?
   
Yes, just a one time cost for web design.

Do I have to host with you?
    
No, unlike other companies we don't make hosting with us mandatory. However, choosing to host with us is a BIG advantage for you. You don't have to worry about any technical aspects of managing your hosting account and the servers, we do it all for you. Plus you just have a one point contact for your Web Presence. If there is a problem it is always better to call a single reliable company who can take care of everything while you concentrate on your business. We will make your website one less worry for you.

Where are you located?
  
We are Singapore based company with the Development centre in India and have partners in Malaysia and Dubai.

 
 
 
 

How to contact you?
  
We have our phone numbers listed in our website, International customers will be attended from Singapore, India customers will be attended by India team.

Can I have a site that looks like this?
  
Actually, making it look like anything you want is not much of a factor. We'll start with your initial direction and then work with you to refine it.

Have you built a site like mine before?
  
Usually the content of a site or type of business does not affect the methods, procedures and codes used to build it. Some sites require advanced functions to perform special operations and Microapps has the depth and experience to meet these needs.

I want a site like Amazon/eBay/DBS/SBI/...etc. Can you do this?
 
These types of websites require complex web development and will be quoted individually. Costs can exceed $10,000 for this type of work.

How Does Your Web Design Process Work?
    
Our mission is to build the best and most cost effective website for your business. A professionally built website can promote your products and services, enhance your image, and generate sales. With that in mind, we will carefully research your business needs and plan a strategy to create the ideal web solution.

Initial Consultation:
    
All our services begin with a free initial consultation to determine your requirements. Our experienced business analysts work closely with you to determine your exact needs and desires, and will complete a detailed design worksheet itemizing all your requirements. This helps us gather information about your company, services, audience, purpose, site goals, and more. The consultation step is very important because we are committed to providing you with solutions that will work for you, not for us! We prefer you call so we can provide you with faster service, but emails are okay too.


 
 
 
 

Proposal & Paperwork:
   
After you are confident we have addressed all your ideas, questions, and requirements, you can get specific recommendations for your project. There are many different ways to meet your specific needs. We explain these options with the proposed pricing to deliver them. Once you agree, you receive a formal proposal that contains all of the work you require, prices and payment schedule, and contract.

Payments:
  
We require 50% Deposit to start your work. After “you agree”, “we agree” and paperwork is signed and faxed or mailed to us, we start the actual design process. If you do not understand the smallest of points at this step PLEASE ASK FOR CLARIFICATION! Miscommunication and false expectations do NOT move the design process forward in a productive manner. At ANY time please contact us about any concerns, questions or comments you have about your project.

Collecting Your Content:
  You will provide us with the text and any other content for your website and any specific pictures you would like. We can provide you with access to sample photos.

Design Development:
  
We ask you to provide examples of websites you really like, colors you like, and your competitors’ websites. Once you provide that information to us, usually within 2 working days, you get a creative mockup of what your website will look like when it's completed. At this stage, you and the designer work closely to develop a look that will be both visually pleasing and user-friendly.

Design Selection & Finalization :
    
After the initial Mockup is designed, you will review it on our servers. We send you a web link to view the mockup and ask if you would like any changes. You request revisions as necessary and then you provide final approval.

Web Development:
   
After receiving your final approval on the mockup, we will then begin building the website and web pages, incorporating the design and all of the content that you provide.

 
 
 
 

Pre-launch Evaluation:
   After the site is built, you will be able to view all pages to make sure everything is exactly how you want it. You will submit any desired changes to the copy and then give final approval before the site goes live.

Launching Your Website:
  After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see! We can register your domain name and host your website too – so you don’t have to worry about technical aspects of your website and we become your one stop shop for your web presence.

Ongoing Support:
         
After your website is launched, we will work with you to establish a regular review and maintenance schedule of your web site to accommodate your requests, user feedback, system upgrades and any new emerging web technologies.

What is your typical turn around period?
  We will work together with you to complete the Web Design Project in a timely manner. We agree to work expeditiously to complete the Web Design, but delays can occur if any milestone that requires your action, such as approving design mockups or web design changes, is not acknowledged on time. As an example, a 5 page website can be finished anywhere between 1-4 weeks after we've received all content and feedback from you.

Will you custom design our website for this price?
                
Absolutely, we do awesome custom web design.

Can you host our website and register our domain name?
       
Yes, we would love to. We charge a monthly fee for web hosting. Domain Names are charged per Year. We provide you with custom email accounts and a fantastic control panel to check your web visitor stats, manage your files etc.


 
 
 
 

Can I use my existing website address if I host with you?
 
 Yes, we can easily help you retain your old domain name on our servers or register a new one for you.

After you have designed our website, can we manage it ourselves easily?
 
Yes, You'll have several options for managing your site after it's completed. When we're done constructing your new website, you will own it and have full access to it. You will be able to make any changes to the site if you have any web editing knowledge. This way, you can log in to easily make changes to any non-Flash content in your site, any time you want. We offer a Webmaster service, if you'd like us to manage your new site for you. We will manage with affordable fee.

Can you create a logo to go with our web site?
Sure we can. In fact, we make excellent logos for a fee. We can also design brochures, business cards and all your stationary to go with your website.

Can you help us get listed in Search Engines?
 
We have a Web Marketing Service (Search Engine Optimization) to help you list in Major Search Engines. For more details, please ask a Representative when you call us.

Will we get a chance to review and suggest modifications to the website before it is launched?
     Of course! In fact, we will work with you closely to create the website based on your input. We will do our very best to make you happy.

Do you design Adult Web sites?
NO.

 
 
 
 
 
 
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